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Callscope networkable windows based solution
at a lease cost often less than your maintenance of outdated
dos based system.
Voicescope adds voicemail and wakeup facilities
Increasing revenue by comprehensive yielding of your guest’s
current calling patterns and moving from a unit to time based
charging.
Simplified collateral to offer clarity of charges for both
guests and staff to eliminate rebates at checkout.
Installed at Firmdale Hotels, Forestdale Hotels, Express by Holiday Inn London Golders Green North
STOP PRESS
Now including SIP capability to link via IP to your Mitel 3300 or other IP enabled PABX
CallScope Features
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- Easy to Use - for night staff and other infrequent users, with programmable buttons providing single click or single key press for complex actions.
- Provide Easy Wakeup - where staff set-up and manage wakeups through the CallScope system, or, with VoiceScope, guests set-up their own wakeups, through the room phone.
- Bill Guests for Calls - for individual guests (individual check-outs) or groups of guests (mass check-out)
- Bill Extras - adding other items to the guests telephone bill as required.
- Print a Directory - by running off the call prices based on your call pricing.
- Price Calls - on demand at the front desk, with the Call Pricing pop-up.
- Multiple User Levels - with password controlled users.
- High Visibility - colour coding of call records, so catch certain extensions, dialled areas, prices, etc.
- Flexible Call Analysis - filtering based on many call parameters: extension, dialled numbers, cost, price, department, etc.
- Adaptable - multiple PABX and multiple carrier capabilities.
- Automatic Configuration - Extension and Room-to-Extension Allocation - you don't have to enter all your room and extension numbers.
- Conference Partitioning - temporarily re-assigning conference room extensions when partitioning conference rooms.
- Connect and Log - Logger performs the call logging and automatic call pricing, and communicates with PABX, PMS and FOC.
- Call Status - regularly updated screen saver mode, giving at-a-glance call status.
- Support the FOC and PMS - minimise the effect of FOC down-time by performing check-in, check-out, bar and un-bar actions. Guest and Room information maintained.
- 24 Hour Availability - logging calls, reporting, saving reports.
- Optional Online Support - where we connect remotely to maintain CallScope.
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